Privacy Policy

Last updated: 2024-03-25

Privacy Policy for Restart

Restart ('we', 'our', or 'us') values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect your information when you use our services through the Restart platform, mobile applications, and website available at https://therestart.ai (collectively referred to as the 'App' or 'Platform'). By accessing or using the Restart App, you agree to the collection and use of your information as described in this Privacy Policy.

1. App Identity

This Privacy Policy specifically applies to the Restart App, a marketplace for AI tools, agents, and learning resources.

2. Information We Collect

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Location (City/State/Country)
  • Social media handles (if linked)
  • Profile photo and bio (if added)

B. Device & Usage Data

  • Device model, OS, browser type
  • IP address
  • App crash reports and diagnostics
  • Usage activity, clicks, and navigation flow

C. Financial & Transactional Data

  • Payment method (via third-party services)
  • Purchase and subscription history
  • Invoice or billing address (if applicable)

3. How We Use Your Information

  • Create and manage your user account
  • Provide personalized content and recommendations
  • Improve our products and services
  • Communicate updates, promotions, and offers
  • Conduct analytics and performance monitoring
  • Detect, prevent, and respond to fraud, abuse, or security issues
  • Comply with legal and regulatory obligations

4. Legal Basis for Data Processing

  • Your consent (e.g., for marketing emails)
  • Contractual necessity (e.g., creating an account, providing services)
  • Legitimate interest (e.g., analytics, improving user experience)
  • Legal compliance (e.g., fraud prevention, tax laws)

5. Data Retention Policy

  • As long as your account is active
  • As required to comply with legal, tax, or accounting requirements
  • Until a data deletion request is made (see Section 8)

6. User Rights

Requests can be submitted to: legal@therestart.ai

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data or account
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications
  • Port your data to another service provider (where technically feasible)

7. Account and Data Deletion

You may request to delete your account and all associated data at any time through in-app settings under 'Delete My Account' or by contacting us at legal@therestart.ai. Upon verification, your account and data will be deleted within 7 business days.

8. Children's Privacy

Restart is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided personal information, we will delete such data immediately.

9. Sharing Your Information

We do not sell or rent your personal data.

  • Cloud hosting providers
  • Analytics services (e.g., Google Analytics)
  • Payment processors (e.g., Stripe)
  • Customer support tools (e.g., Intercom)
  • Law enforcement or regulatory authorities, when required

10. Data Security

Despite our best efforts, no system is 100% secure. Users are advised to use strong passwords and avoid sharing credentials.

  • SSL/TLS encryption
  • Secure access control
  • Role-based data access
  • Regular audits and vulnerability checks

11. Third-Party Services

Our App may contain links to third-party websites or services. Their data practices are governed by their respective privacy policies. We recommend you review those policies before interacting with such services.

12. Data Transfers

We may transfer your information to jurisdictions outside your home country where data protection laws may differ. In such cases, we ensure appropriate safeguards are in place as per GDPR and other regulations.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. Continued use of the App after such updates constitutes acceptance.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data:

Email: legal@therestart.ai

Address: D903, VTP Leonara, Blue Waters, Mahalunge, Pune, MH, India – 411045

15. Consent

By using the Restart App, you acknowledge that you have read and understood this Privacy Policy, and you consent to the practices described herein.